2026 Factory St, Kalamazoo, MI 49001, USA
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1.0
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Advertised vs Delivered
Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Value for money
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There is no claim process There is no customer service for existing orders There is no way you can reach them over the phone CHEATERS CHEATERS CHEATERS Please avoid this scammer, waste of time , money and energies. C H E A T E R I have called 5 times about my water leakage (2 weeks now) and have been on hold each time for 90 MINUTES without anyone even answering.

After two days I went on line and cancelled the request and bought and replaced the disposal on my own. after 6 weeks, numerous phone calls, long waits on line, no returned calls, cold and sleepless nights this is the end of the line. If she ever gets it fixed it will be the last money AHS ever gets.Like I said don't waste your MONEY.

Reason of review: No customer service. Monetary Loss: $2000.

Product or Service Mentioned: American Home Shield Homeowners Policy Claim.

Reason of review: Poor customer service.

Monetary Loss: $2000.

Preferred solution: Full refund.

American Home Shield Pros: Sympathetic.

American Home Shield Cons: Unethical company, Repair appointments take too long, Contractor did not do much, Lack of communication between vendor and ahs.

  • Repairs Never Completed
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