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My name is Constance Carbajal I live at 2218 Savoy st Corpus Christi TX. 78414 my number is 361-9443276 feel free to give me a call at any hour in the mean time can someone other than Home Choice come an work on my AC unit please I am on hold I have been trying to get my AC unit fixed properly for the last 3 months can someone answer the phone an I am patiently waiting on hold still I really need this issue resolved It is starting to get back to 90 degrees in here my husband is 74 years ill he cannot be in these extreme temperatures for long.I have been with American Shield for years I do not know why I an experiencing such difficulties now

Product or Service Mentioned: American Home Shield Customer Care.

Reason of review: Poor customer service.

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Anonymous
#1660596

THIS IS WHAT I HAVE EXPERIENCED - HAD AN ELDERLY LADY IN A RENTAL HOME AND THIS IS WHAT THIS COMPANY DID - HAD TO GET WINDOW UNITS - PLEASE HAVE BBB DO SOMETHING ABOUT THIS COMPANY

Anonymous
#1562419

Is it possible that you could call out your own AC contractor in order to get the system replaced? Drop AHS and just buy a new one.

If it is taking 3 months without air, you have to do what you have to do.

If it’s a money issue, get a contractor who will work with you or offers financing. Playing The home warranty games with home warranty companies to save money is all you are doing.