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i have been a customer with AMERICAN HOME SHIELD for about 10 years and i am very disgusted with the company right now , i have been on hold for 2 hours i had to finally hang up after getting after no one did not answer , had a bad leak under my kitchen sink when i finally got someone on the phone , the company they gave me gave me an appointment for the 4 more days and i was trying to explain to them that it was an emergency they was not hearing that , and the lady was very rude, any way i called to cancel my membership they told me i will receive an email saying i cancel , never receive no email , but they still took the payment from my account , so i had to close my account and open a new account , so the cant take any more payments

Product or Service Mentioned: American Home Shield Customer Care.

Reason of review: Poor customer service.

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Well, well---another dissatisfied AHS customer. Who would have thunk it?