American Home Shield - Non-covered items; customer service
Had a major leak from the Expansion tank over the water heater--NOT COVERED by AHS, even though you can't have the hot water heater without the expansion tank!They only cover the tank itself.
There are too many non-covered items (mainly the ones that break most frequently), so it's not worth the money you spend on this policy. Had water leaking from AC today (Sat.)--was on hold for 25 minutes, because the company they gave me is closed on the weekend and they were trying to find someone to come out today. They have raised their service call fee from $45 (when I first started with them) to between $75-125!
Also since it's the AC, if it requires Freon, I will be responsible for any amount over $10 a pound.It's really not worth the money you spend for this policy!
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