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It has taken 5 days in a heat wave, and I am no closer to getting my A/C fixed even though I pleaded with them to expedite because my 90-year-old father that is handicapped lives with me. All I get is the Philippines, and they can't do anything but send messages to a mysterious dispatching department that has no sense of urgency or care. No one ever calls back at when they say the will.
User's recommendation: DON'T TRUST.
Preferred solution: To get the problem resolved before my father ends up in a hospital!.
American Home Shield Pros: Cheap, Contracted service provider.
American Home Shield Cons: Reps promise you something next rep wont be able to verify it, Not being able to reach someone that can actually do something.