Raleigh, North Carolina
Not resolved

9-1-2012 Labor day weekend. Our ac goes out I call ahs they set up a contractor who doesn't work till tues after labor day no matter what the emergency.I call several times finally the csr tells me if I can get another ac company out they will reimburse me I call a Number on the side of my unit J(Who by the way is a former contractor of thiers)They are here in 30 min.after waiting all day for them to find someone else.It's a bad capacitor and a charge of $228.

I get it fixed only to find out the contractor needed to call them to see if he can repair it.Folks it's 92 outside and the csr who I talked to said nothing about it.This company used to work for them.Now they won't pay and will not communicate .

Close the account I think so. very dissatisfied

Monetary Loss: $228.

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