Not resolved
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
0 comments

American Home Shield in theory sent someone out because the in floor cleaning system in my pool was not working.They denied the claim because the "Flugelbender" was non functional.

I am not kidding. They literally made up a word. I have been trying to reach them all day. 35 minutes on hold the first time.

19 the second time and am currently 41 minutes on hold without an answer. I have never experienced customer service this bad.

They make Verizon look like the Four Seasons.Apparently I need 100 words, so American Home Shield is a joke, they suck, they stink and nothing is funnier that while waiting on hold for over an hour to talk to someone, the hold loop says they care about my call.

This person wrote the review because of poor customer service at American Home Shield. Reviewer claimed that he or she lost $1000 and wants American Home Shield to offer any options to resolve the issue.

The most disappointing in user's experience was who knows and who knows they refuse to answer the phone. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by American Home Shield and american home shield customer care for you to read. This information may help you with your purchase decision.

Had an Experience with American Home Shield?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

American Home Shield - Customer Care Review from Katy, Texas American Home Shield "WORST COMPANY EVER!!!!!!! We have had to call them 5 times on the same prpblem. All they do is Band-Aid fix the problem, charge you your monthly fee+the service call..." Read more American Home Shield - Customer Care Review from Santa Ana, California American Home Shield "i called them on sat. When my air first one out and today is Thursday and I live in Arizona an excessive heat warning for this week and yet it..." Read more American Home Shield - Definitely don't use this company American Home Shield "They replaced a broken door handle on my microwave. A few weeks later a crack developed at the top of the handle and also extended onto the frame of the..." Read more American Home Shield Claim Review American Home Shield "Reported forced air heating not working January 11, 2017. As of February 2, All Systems, contractor sent by AHS had not gotten authorization or the replacement unit shipped to replace..." Read more Sears - NIGHTMARE Wedding Ring Set!! Sears "I have been having issues with a diamond wedding ring set I purchased 2 years ago and Sears has yet to rectify the situation. I initially purchased the set along..." Read more Cracker Barrel - Totally disgusting Cracker Barrel "...my family and I went to the Crackel Barrel in Roseville.My son received his salad and began to eat only to find a dead fly in it..." Read more Mingle2 - I can't send messages to my friend and my friends cant send message too. i don't know why Mingle2 "i dont know whats going on with my account. anytime i'm trying to send my friends message it always show me. We need additional information from you to prove you..." Read more PetArmor - DO NOT WASTE YOUR MONEY PetArmor "I made the exact same mistake that other people do. I used pet armour instead of Frontline like an idiot because I wanted to save thirty bucks. It doesn't work..." Read more