I have been calling American Home Shield now for two weeks trying to get through for a recurring service call on my washer. Most of the time the line is busy.
If you do get through, you just remain on hold. One night I waited 45 minutes and no one picked up. I did find another number on line and they gave me a number to call to cancel my home warranty plan.
Guess what, I sat on hold for 20 minutes before hanging up. Stay clear of this company This is by far the worst customer service I have ever encountered/
Product or Service Mentioned: American Home Shield Customer Care.
Reason of review: Poor customer service.
Preferred solution: Change warranty companies.
American Home Shield Cons: Poor customer service.