My dishwasher gone bad 3 weeks ago and when I request for service, they said I have to wait 2 weeks for someone from Sears to come and fix it. After two weeks the repair guy told me I have to wait for 10 more days, so I called customer service and they assigned me with different repair guy.
The repair man came after a week and told me he has to order a part and he only works two days in a week. A week past and I called him and he told me the part isnt here and I have to wait.
So I called the customer service and they told me I have to wait for the part.
They already charged me for the service and still dont know how long more. This company is a nightmare imagine if your AC in summer time get bad or plumbing.
You have to wait for more than a month a repair guy come and tell you I am ordering parts and will be in contact.
User's recommendation: Please for God sake not to buy AHS.
American Home Shield Cons: Horrible and very dishonest.
Location: Gainesville, Florida
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