American Home Shield - Nightmare
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Horrible nightmare waist of money crooks...and their techs are useless will never fix anything will come up with any reason possible to deny coverage....stay away donโt waist a penny on them โฆresearch review them online huge number of complaints on them ...{{redacted}}
Reason of review: Not as described/ advertised.
Monetary Loss: $2000.
Location: 6399 Shelby Oaks Dr, Memphis, TN 38134, USA
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The reason for this is the cost per call average the contractors are forced to adhere to. Denials are the first method to keep the contractorsโ average down so they can remain AHS vendors.
The next method is cost deferral through non-covered charges. Performing minimal repairs is another way. The contractors will be fired for their average cost per call going above the dictated amount. For the plumbing and electrical trades, itโs around $120.
For the HVAC trade, itโs around $200. Thatโs either a lot of work done without reimbursement, or a lot of denials and non-covered charges. For every satisfied AHS customer, there are at least 10 unhappy ones, due to those damned cost per call averages. AHS doesnโt want new contractors, because keeping those average costs down is the number one priority.
They donโt want more contractors because itโs eaier to control a few than the masses.
AHS isnโt going to change their business model. It works for them.