Not resolved

215032632. I have spent hours on the phone trying to reach someone about replacing my microwave.

I was told that i would receive an email to send you guys my information, but i have yet to receive one. So i am just waiting on you guys to send me an email. I talked to someone yesterday after waiting two and a half hours, and it was the wrong department. The guy did appologize for the wait.

Then before that i waited for an hour and a half talking to a female, and she says my status was that my microwave needed to be replaced. So, she says this is the wrong department let me transfer you, and the phone went dead.

Product or Service Mentioned: American Home Shield Customer Care.

Reason of review: lengthy phone waiting.

American Home Shield Pros: How fast they are.

American Home Shield Cons: Phone wait.

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