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Worst customer service take to long to answer phone but take your money fast furnace gave up after 33 years I been with them 20 years I still have to pay 1720 still they say that 3 to five day for the southern comfort to get the furnace I think they should pay for hotel cause is too cold in ga 12-23 2018

Reason of review: Not as described/ advertised.

Monetary Loss: $1000.

Preferred solution: Let the company propose a solution.

American Home Shield Cons: Change the policy hotel refundmoney.

Location: Stone Mountain, Georgia

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Health problems and temperatures do not make the job pay more to the contractors when going through the home warranty companies. If you choose the least expensive route for your home necessities, then you are saying that saving the most amount of money is the most important thing to you, not the speed of getting it back in working order.

You canโ€™t say it is the home warranty companyโ€™s fault, nor the contractorโ€™s Fault, when you have other options that are more suitable to your needs. If the temps are older than you can tolerate, or your health or life is at stake, and you chose to stay there, then itโ€™s all on you. Itโ€™s called personal responsibility.

Just like staying in a hot house in the summer is pure stupidity, freezing to death in the winter on your home is nobodyโ€™s fault but yours. You alone know your health condition, and nobody can resolve your issues for you.

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