My mini split unit in my son's upstairs room has not been working since 2017. I have placed several calls for the repair of this unit.
Every company that comes to my home has not been able to fix the unit. It has been transferred on numerous occasions. To date, it has not been fixed. As a result of this unit not working, my air conditioners in the other part of my house are being overworked and has caused my electric bill to skyrocket in excess of $400 in the summer.
No company has been able to fix it and over 4 companies have tried. Every time I call, I request a manager on duty and they will not let me speak to one.
I am on the phone as I am typing this message. If it cannot be fixed, I am requesting a cash out and I will call a reputable, knowledgeable company and pay the difference to start defraying my high utility costs.
Reason of review: No resolution for over 2 years.
Monetary Loss: $3500.
Preferred solution: Deliver product or service ordered.