i wish i had seen this website years ago, maybe it would have saved me a lot of money. american home shield is a scam!
i currently have a leaky hot water heater in my basement, which is filled with china, electronics, clothes, papers, etc. and any day now my heater could burst leaving me with a consiberable amount of home and property damage.
in the meantime, american home shield is hiding behind some new laws, where they want me to come up with about $700.00 to payment their contractor to replace my existing heater. the heater itself is about $500.00 dollars, which doesn't make sense to me.
so, i've had to take the lesser of the two evils and take the cash out. which still leaves me to deal with the problem alone, i.e., find my own contactor to install the heater and take time off my precious job to handle all of this, and i'm a woman alone and don't have the foggest idea as to what i'm dealing with. that's why i paid AMS for over 8 years to not to have to deal with this at all.
my so done! my next stop is the better business bureau and the consumer protection agency....something has to be done about the way they conduct their business.