I have had AHS for several years but the last couple of years have been very disheartening! My last service requests have not been completed but AHS faithfully drafted a total of $300 out of my account.
When the technician comes out to alledgely repair my appliance they tell me have to contact AHS and they’ll get back with me but I never hear from them or AHS. When I call AHS they tell me they still haven’t received the work order from the tech. Then I call the tech and the company tells me the work order has been submitted and of course AHS has already drafted the $109 co-pay from my account.
This has happened with my last two requests. I will be canceling my contract immediately!!
Product or Service Mentioned: American Home Shield Warranty.
Reason of review: Poor customer service.