To whom it may concern,
I am writing in regards the fixing of a microwave that had service 4 times and 4 times it broke after 30 days of being fixed until finally someone decided it could not be fixed and American Homeshield was going to act on the replacement. When I quoted a replacement for my appliance which is Thermador built in I received $1500 quote plus work.
When I spoke with the lady in charge of appliance buying she offered me $400 to change the appliance which was not even a third of the appliance . She said she could match my microwave to a whirlpool brand or an LG but they were out of stock and thats what they cost?
That price covers only the poor service call I had with them.
User's recommendation: I would stay away if you own high end appliances.
Preferred solution: Let the company propose a solution.
Location: Cypress, Texas
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