889 Ridge Lake Blvd, Memphis, TN 38120, USA
Not resolved
5.0
Details
1 comment

just one call same to my home wednesday 8/30/2017 would not check all three thermostat did not fix issue but charged me 260.00 if feel cheated i have called ahs several times on different issue concerning two property that we have the contractors are nice and pleasant but just one call guy horrible i was having for bad headache because of heat and this guy came in my home and lied about fixing issue i do not trust contractors thats why i deal with ahs because i feel they are going to send trust worthy contractors but not this time i rather this guy tell the truth and say lady i dont know whats wrong with your air conditioner but give me money away while i play like im doing my job

Product or Service Mentioned: American Home Shield Customer Care.

Reason of review: theissue wasnt fix but i was charge this guy is the reason why i dont trust people.

Monetary Loss: $360.

Preferred solution: Let the company propose a solution.

American Home Shield Pros: I love american home everyone is pleasant, When i needed service they were easy to reach, Easy payment.

American Home Shield Cons: Very rude company representatives, Unethical people.

  • excellent price
  • Excellent Sales Service
  • Excellent Service
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Anonymous
#1366683

Called them to come fix the dryer took almost a month including ordering parts. Problem not fixed was on hold for 1 hour and 56 minutes and told someone would call back and now one did. This company sucks

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