Not resolved
0 comments

This contractor is the ABSOLUTE WORST I have ever dealt with. Jay Johnson is owner.

My dryer *** broke off, called AHS for service. They did a quick job of getting the contractor however, this contractor didn't call me - I had to call them. Set up date for technician to come to me home, ordered a timer and a *** said it was a "local part" and should be fixed in a couple days. This was on 14 March 2018, today is 23 March, I have heard NOTHING!

I called, the voice mail box is full so couldn't leave a voice mail. Called the tech that was out to my house - he said parts generally take about 2 weeks to get - that is NOT what he said before. NEVER EVER EVER use the company. POOR service, worse than poor.

I failed to mention that this is the second time I used them - the first time it was with my washer (September 2017) did the same thing, except Jay Johnson - the OWNER- said he FORGOT to put me on the schedule so the tech didn't show up when they told me he would and I had to place several calls and text messages to get a tech out to my house.

After about 2 weeks of the same crap, I hired a guy I was recommended to from my neighbor, he fixed it in 2 DAYS!!!

This company needs to be taken off of the contractor listing for my area! they SUCK!!!

Product or Service Mentioned: Dryer Repair.

Reason of review: Poor customer service.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

American Home Shield Reviews

  1. 1131 reviews
  2. 344 reviews
  3. 66 reviews
  4. 17 reviews
  5. 21 reviews
American Home Shield reviews