Atlanta, Georgia
Not resolved
5 comments

We submitted our first complaint on our home warranty July 12, 2010 for AC repair. Today, we still have no service and have lost work days waiting on some yahoo to show up, never does.

We have had record temperatures exceeding 100 degrees and it is absolutely miserable. After reading all of the complaints here online about how AHS, thought maybe we need a class action suit filed against them? Any attorney posting or reading this may want to post a way for us to contact you. Believe me, I am no fan of attorneys or lawsuits, but someone needs to get the attention of this company.

AHS is a scam. Something needs to be done.

I also suggest people notify their real estate agents about AHS. Most REAs are promoting this product what $UCK$!!!

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Anonymous
#173161

For those of you who are disgusted with AHS's business tactics, customer relations AND DENIAL OF TRUE, VALID CLAIMS (ie: Breach of Contract)....

Here's some info:

If you're seeking David Crawford's voicemail - here's how.

Dial 1-866-305-0259 as stated above. When the phone system says "Thank you for calling American Home Shield.... please enter your Representative's Extension" -

DO THE FOLLOWING:

Enter Ext. # 1000

The Greeting will then say: "Welcome to Avia Messaging, please enter the mailbox # of the person you are calling.... IF YOU DON'T KNOW THE MAILBOX NUMBER, PRESS STAR (*) TO SPELL THE NAME"....

After that sentence, IMMEDIATELY PRESS STAR (*) - then spell David Crawford's LAST NAME:

just input, "CRAW".... you will then be taken to: DAVE CRAWFORD'S VOICEMAIL....

Kindly leave your message. :)

If you want to call bluff - redial the 1-866 number above, go to Ext. 1000 and then input Judy's Extension "2100" (Judy Peedic - The Executive Assistant to David Crawford) - it will take you to her voicemail (or she will pick up) - so the Avia Messaging System is that of AHS...

Also, another Executive Assistant to David Crawford is a person by the name of "Matthew Boyd" his extension is 2103 at the same 1-866 number listed above (again, his extension also works in the Avia Messaging System @ AHS).

I hope American Home Shield makes right on alot of the breach of contract issues...

:)

Anonymous
#609655
@anon

The contact information contained here is not valid as David Crawford is no longer the CEO of AHS. Your best bet is to contact AHS parent company at www.servicemaster.com

Anonymous
#609656
@anon

To get assistance in resolving your customer problems and complaints with AHS. I advise you to utilize the FREE big company social networking complaint resolution services of www.publikdemand.com OR call the Publik Demand Hotline at 1-888-724-8981 OR email PD at demands@publikdemand.com

Anonymous
#173159

For those of you who are disgusted with AHS's business tactics, customer relations AND DENIAL OF TRUE, VALID CLAIMS (ie: Breach of Contract)....

Here's some info:

If you're seeking David Crawford's voicemail - here's how.

Dial 1-866-305-0259 as stated above. When the phone system says "Thank you for calling American Home Shield.... please enter your Representative's Extension" -

DO THE FOLLOWING:

Enter Ext. # 1000

The Greeting will then say: "Welcome to Avia Messaging, please enter the mailbox # of the person you are calling.... IF YOU DON'T KNOW THE MAILBOX NUMBER, PRESS STAR (*) TO SPELL THE NAME"....

After that sentence, IMMEDIATELY PRESS STAR (*) - then spell David Crawford's LAST NAME:

just input, "CRAW".... you will then be taken to: DAVE CRAWFORD'S VOICEMAIL....

Kindly leave your message. :)

If you want to call bluff - redial the 1-866 number above, go to Ext. 1000 and then input Judy's Extension "2100" (Judy Peedic - The Executive Assistant to David Crawford) - it will take you to her voicemail (or she will pick up) - so the Avia Messaging System is that of AHS...

Also, another Executive Assistant to David Crawford is a person by the name of "Matthew Boyd" his extension is 2103 at the same 1-866 number listed above (again, his extension also works in the Avia Messaging System @ AHS).

I hope American Home Shield makes right on alot of the breach of contract issues...

:)

Anonymous
#169940

Going through the same problem. Mine situation started June 2nd.

After dealing with *** poor service providers they finally refused to fix or replace the heat pump due to miss use.

I intend to take them to court myself.However I understand there is a class action suit against them already that is in appeals court. I don't know if we stand a chance.

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