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I've been with American Home Shield for 17 years. And when you need something it's like pulling teeth to get anything.

The service payment started out at $35 and now it's 75 dollars. It takes two to three days to get someone to come and look at your problem. Then when you call in after it has been surveyed they have the ordasity to tell you that they're looking into it. And they also took unauthorized money out of my checking account which I'm still thinking about going to my bank and filing a suit.

Once in awhile you get a pleasant person on the phone.

But most the time they don't know anything and they don't have anything to tell you. The best thing they can do for you is to put you off for another day for someone else to answer the phone to tell you they can't do anything about it I hate American Home Shield I do not advise anyone to get it

Product or Service Mentioned: American Home Shield Claim.

Reason of review: Poor customer service.

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