Not resolved

AHS will only pay for the Hot Water Tank not the necessary parts to replace it. Then there contracted plumber will highly inflate the price of the installation parts to recover most the cost of the hot water tank back.

For example the Hot/Cold Water flexible water lines which cost about $20 to $30 each in an internet search ended up costing me $295 for the pair. In the end I had to pay $750 for the water line hoses, a small piece of pvc pipe, a flexible gas line hose and a small piece of vent pipe to extend on to the existing vent as the new tank was shorter.

AHS representative tells me any parts needed to complete the installation of the tank are considered modifications and there is a section in the contract that states that modifications are considered the home owners expense. Be careful AHS is ripping off the consumer.

Product or Service Mentioned: Water Heater Part Replacement.

Reason of review: Pricing issue.

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