It is over 90 degrees today, and I have been waiting 5 days for AHS to send a technician to repair my A/C. When I call them I have to wait 45 minutes for them to answer.
They then tell me that they have dispatched the technician. When I call the technician he claims that he has no order. Each day I have called several times with the same result. Maddening.
To add insult to injury, the technician has been to the house twice before in the last 60 days to service the A/C.
I am so disappointed in AHS that I will be looking for a different provider. The reason that I am writing this complaint is that I have found no other way to complain other than through their customer service which has been non-responsive.
Product or Service Mentioned: American Home Shield Customer Care.
Reason of review: Poor customer service.