New Reviewer

This is the 3rd complaint I have filed....Next will go to BBB ..I called for a simple water filter faucet replacement on 9/7/20. The first contractor set up never called, so I contacted them..The guy gave a sad story about his building being struck by lightning and health issues in his family.

He requested I contact AHS and request another contractor which I did. The 2nd contractor showed up- looked at the leak and said that AHS would not cover a faucet for under the counter water filter.. REALLY! I am requesting my $75.00 refunded to my bank account due to lack of service.

THIS IS OBSURD.. The entire water system costs (NEW) 158.00 at lowes and AHS won't cover a simple faucet.. To add insult to injury, your CS person Angel said she would look into this 3 days ago and assured me she would call back still no call! Poor CS and Poor service will win you no customers.

I am going to contact BBB if this matter isn't resolved in a timely manner. Furthermore, I will contact my real estate agent who offers these contracts and file a complaint

User's recommendation: I would not recommend this service.

Monetary Loss: $75.

Preferred solution: Full refund.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

American Home Shield Reviews

  1. 1792 reviews
  2. 479 reviews
  3. 97 reviews
  4. 24 reviews
  5. 26 reviews
American Home Shield reviews