Good luck! We had a pipe in our kitchen DISINTEGRATE this morning and were told that there is no need for an expedited service call because there's not an active leak.
Mind you, I have a silver dollar sized hole in a pipe and no access to water to cook or wash dishes with, with a 2 year old in the house. The earliest we will have a service provider available to us is Tuesday.
Ridiculous. And you'd better believe this will be on every possible review site I can find.
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