my over the range microwave broke , man came out said he will try to get the part,they never called me to tell me they cant get the part. I called them said part no longer available/ they order a microwave for me I give them all the information they send one that I would have to remodel my cabinets to get it in .
it was hugh. I sent it back. now they say its my fault sinse I said a ge would be fine,i gave them dimensions from the old appliance book. im a senior citizen and so far im out 163.50 because there is a restocking fee since I sent it back.
some of the appliance order dept. were rude. on hold 30 to 40 min, every time you call,all I want is a microwave installed that fits.i have already contacted the better business bureau. all I want is the service they say on commercials that they promise.
thinking cancel and go some where else. horrible service