Phoenix, Arizona
Not resolved
1.0
Details
0 comments

Contacted AHS on a Friday for air conditioning problems. Temperature was 111 degrees in Arizona.

Waited 42 minutes to speak to anyone. Was told by sales associate they would expedite the request; however, finally 22 hours later got a call stating the quickest they could get anyone out to our home was Monday. We ended up calling someone ourselves and paying out of our pocket so needless to say, the contract with them will be canceled. You can't wait three days in Arizona to get air conditioning fixed.

The sales associates were not even apologetic and almost bordered on being rude.

Terrible, terrible customer service. Wouldn't recommend this company to anyone.

Product or Service Mentioned: Air Conditioner Repair.

Reason of review: Poor customer service.

Monetary Loss: $250.

Preferred solution: Let the company propose a solution.

American Home Shield Cons: Being on hold for endless hours.

  • Ripp Off Company
Do You Have Something To Say ?
Write a review

Comments

Opinion-Corp.com is temporarily operating in read-only mode and users cannot make any changes to the information, publish comments or reviews. Please come back in a couple of minutes.

American Home Shield Reviews

  1. 1131 reviews
  2. 344 reviews
  3. 66 reviews
  4. 17 reviews
  5. 21 reviews
American Home Shield reviews