Fresno, California
Not resolved
1.0
Details
2 comments

A recent request for AC service in Fresno, CA was assigned to a contractor who failed to show up for 9 days and 4 appointments. AHS had no one else to service the policy. I suggest to ALL California policy holders who have had horrible experiences to go to:

insurance.ca.gov

and click on file a complaint.

Some important words to use are:

AHS has a fiduciary responsibility to adequately service their policy holders, which the do not do."

In my complaint, I also referenced all the YELP reviews whose stories were exactly the same as mine.

I cancelled my policy, as I cannot have tenants without air on temps over 100 for 10+ days.

Additionally when I tried to phone their customer service number, hold times were in excess of 45 minutes.

Reason of review: Warranty issue.

Monetary Loss: $500.

Preferred solution: Full refund.

American Home Shield Cons: Not honoring their contract, Deny coverage.

  • residential insurance
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Anonymous
#1012713

I have been waiting for 4 months to get my AC fixed. With all of the complaints I am seeing for the same issues.

I think it's time for a Class Action Law Suit . Maybe then they will take notice.

Anonymous
#1012967
@Anonymous

I agree. Anyone know an attorney willing to take this on?

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