Newark, Delaware
Not resolved
0 comments

I have been waiting patiently for a repair to be made to a simple main breaker that has went bad. The "tech" showed up 7 days ago and determined that the main breaker is bad and he will have to order parts, even though all electric supply houses carry this particular item!

Today, 7 days later he shows up at my house without notice. No one is home! He calls me and tells me I need to pull the breakers and tell him the number that is stampede on the main breaker so he can order the part! 7 DAYS LATER!

The whole system is a joke. I had to call them when my jeater went out over the winter.

I t was 11 degrees outside and it took them 4 days to respond! DON'T and I repeat, DON'T use this company, You will not be satisfied!

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

American Home Shield Cons: Service and customer service.

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