Tucson, Arizona

Twice this past year (2015) I had a repairman sent by you to fix a drip in my Grohe kitchen faucet. As soon as they saw the name "Grohe" I was told that it could not be fixed. The drip was off and on and at the time the repairmen came it was not dripping, but I told them where the drip came from (handle).

The leak became worth and I decided to call a Grohe dealer and was told to call Grohe and they would send a new cartridge FREE of charge. A friend installed it and all is well.

It cost me $150.00 to have twice a plumber from your organization for nothing.

I was really upset, that with all the Grohe faucets on the market, your plumbers would not have had any idea about Grohe's warranty.

Product or Service Mentioned: American Home Shield Warranty.

Reason of review: Pricing issue.

American Home Shield Cons: Vendor.

  • service fee
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