I have had the Home Warranty Plan for over a year. Made my first call 5 days ago for a plumbing issue.
I had to pay $125.00 for services call and then find out the warranty does not cover my plumbing issue. The customer service is terrible. They are great at convincing you what a great plan it is but they don't provide the services they promised to offer. I called to cancel the plan they didn't even ask why.
they said I would need to call another department to make sure the auto draft was stopped. Never reached anyone at the other number.
I would not recommend this plan to anyone. So if anyone know of a GOOD Home Warranty plan.
Product or Service Mentioned: American Home Shield Home Warranty.
Reason of review: Poor customer service.
Monetary Loss: $125.
Preferred solution: Get a better customer service system. .