Greensboro, North Carolina
Not resolved

American Home Shield is such a joke!!!! Do NOT bother to take out a policy.

They are totally not worth it!!! Our air conditioning finally broke after being serviced for several years and now they will only install the most basic of units. We have had a plan for 9 years and now they want to give us a substandard unit (one that would be put in spec homes). We have put over 5,000 dollars into this plan and they are not true to their policy.

We are considering legal action. NEVER get an American Home Shield plan. Put money in the bank to plan for appliances that break down!!!!!!!!!!!!!!

If you want to make a complaint, make sure you have cleared your calendar for hours. AHS conveniently puts people on hold, calls are dropped, and gives conflicting information.

Product or Service Mentioned: American Home Shield Air Conditioner Warranty.

Reason of review: Bad quality.

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