Our AC caught fire in August. It took 7 days for them to get them to send someone out here.
Weeks later we had another issue. Took another week. While waiting we had another company come and inspect it and said that it is so corroded that they couldn’t even clean it because it would cause more problems. But American home shield told them to patch it yet again.
So if it shorts out and burns my house down American home Shield are they gonna pay to have it rebuilt since the problem could have been fixed but they refused. Worst freakin people to deal with.
Product or Service Mentioned: American Home Shield Warranty.
Reason of review: Poor customer service.