Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

On January 12, 2024, I requested to cancel my policy due to no longer residing in the home. The representative canceled the policy effective Jan 31, 2024, stating no further charges would be charged to the card on file.

On Feb 2, 2024, I incurred a monthly charge on the card on file. When I spoke with the company, they stated that the fee was an "administrative fee". Whether there is an administrative fee or not, the company charged after Jan 31, 2024, and won't reverse the charge. This is a fraudulent charge.

If there was (which was never mentioned) an "administrative fee" for canceling, it should NOT have been charged to my card on file.

Thankfully, I received a letter stating my policy was canceled on 1/31/24 and no further charges will be incurred. Now we will see if the company will honor what they sent in writing and reverse the charge or make me escalate and dispute the charge through my bank.

User's recommendation: Stay away from this company.

Location: Oakland, California

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

American Home Shield Reviews

  1. 2039 reviews
  2. 558 reviews
  3. 124 reviews
  4. 30 reviews
  5. 38 reviews
American Home Shield reviews