State: Florida City: Melbourne Product: American Home Shield Refrigerator Repair Clear all filters (1 of 5 reviews match)
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American Home Shield in Melbourne, Florida - 15 days and refrigerator still not running

Called 06/05/19 Refrigerator not cooling. A tech arrived 06/06/19 determined fan not running to circulate the air from freezer to refrigerator. Ordered part. Part came 5 days later. Different tech came to install. Still not working, and determined Mother board not working. Part came 6 days later. Called complained 06/17/09 and promised service would be done by Wed 06/19/19 and would be compensated for the excessive lost of use, but I have not. I am 79 years old and due to no refrigerator I am unable to have milk, juice, veggies, fruit, loss of med's that need to be refrigerated in my house due to no refrigerator. Called Ahs and notified part arrived 06/19/19 but no tech to do repair. 06/20/19 Still no repair completed.
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Review
#1563820 Review #1563820 is a subjective opinion of poster.
Service
American Home Shield Refrigerator Repair
Pros
  • Prompt initial service
Cons
  • No refrigerator for over 2 weeks and customer service response
  • See above
Reason of review
Poor customer service
Loss
$300
Preferred solution
Deliver product or service ordered
Tags
  • Supervisor Did Not Follow Up

Contact American Home Shield Customer Service

Website:
www.ahswarranty.com
Mailing Address:
860 Ridge Lake Blvd.
Memphis, Tennessee 38135
United States
Phone:
(800) 776-4663
All American Home Shield Contacts

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