0 comments
2.4

I have had three service requests related to (1) appliances; (2) plumbing; and (3) electrical systems filed on 5/23/21 and 7/4/21. I have been unable to have these requests attended to properly to date.

It has been difficult for me to deal with AHS-assigned contractors as they do not answer their phone most of the time nor do they respond to my messages, and in one case due to a rude receptionist who reschedules service appointments at will. I have had difficulty reaching AHS customer service by phone due to long holdings and/or disconnections while holding. The details of my complaint is in the email shown below that had been directd to the email address, info@***.com, provided at AHSs website on 7/20/21. This email was returned to me with a message that it was rejected by the recipient address.

Returned mail: see transcript for details

From: Mail Delivery Subsystem

Date: July 20, 2021 at 5:09:02 PM EDT

To: addusali74@***.com

Subject: Returned mail: see transcript for details

The original message was received at Tue, 20 Jul 2021 21:06:21 GMT

from m0193526.ppops.net [127.0.0.1] ----- The following addresses had permanent fatal errors ----- (reason: 550 5.4.1 Recipient address rejected: Access denied.

AS(20180****) [BN7NAM10FT030.eop-nam10.prod.protection.outlook.com]) ----- Transcript of session follows -----

... while talking to ahs-com.mail.protection.outlook.com.:

DATA

Monetary Loss: $500.

Preferred solution: Deliver product or service ordered.

American Home Shield Cons: Repair appointments take too long.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

American Home Shield Reviews

  1. 1792 reviews
  2. 479 reviews
  3. 97 reviews
  4. 24 reviews
  5. 26 reviews
American Home Shield reviews