horrible company to work with, placed a work order for a broken refrigerator on 6/25. They said someone (vendor) will contact me for an appt.
Today is 7/1 still no call from anyone. Had to call in to see why, on hold for over 30 minutes, just like the first time. Hold time is ridiculous. Sitting around for 6 days with a broken refrigerator is not acceptable.
Am on hold again while representative contacts vendor to see why they have not contacted me. Will not give me vendor informaiton so I can call them directly. So here I sit on hold again for who knows how long.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.