If you think a home warranty is a good deal, don't use American Home Shield. They are so quick to answer the phone and have good customer service when you sign up but if you EVER have a problem or issue you will NEVER get to a live person to discuss.
I was unhappy with a contractor they sent out for our A/C and there is absolutely NO WAY to discuss the issue. I did have one employee call me after the contractor spoke with them and they left a message on my phone. If you think for one minute you can call them back to discuss, think again.
It is done! So of course, I canceled.
Reason of review: Poor customer service.
I didn't like: Customer service.