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If you think a home warranty is a good deal, don't use American Home Shield. They are so quick to answer the phone and have good customer service when you sign up but if you EVER have a problem or issue you will NEVER get to a live person to discuss.

I was unhappy with a contractor they sent out for our A/C and there is absolutely NO WAY to discuss the issue. I did have one employee call me after the contractor spoke with them and they left a message on my phone. If you think for one minute you can call them back to discuss, think again.

It is done! So of course, I canceled.

Reason of review: Poor customer service.

I didn't like: Customer service.

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