A small leak under the second floor shower was not covered. I had the 3X3 System coverage which is supposed to cover plumbing.
Contractor lied and said shower pan was cracked. It is not. AHS said they wouldn't cover the shower pan ??? and the wouldn't cover the gasket, which the contractor called a "plumbing rebuild".
The contractor didn't even turn on the water to check the leak and only observed the plumbing from downstairs, never looking at the shower itself. AHS is a huge rip off. Took an hour to cancel my coverage. Terrible company that works with a bunch of contractors who are merely salesman.
Wanted to sell me a water softener and new air conditioners. Spent the whole time trying to sell me something.
Cost me $125 to have AHS send a salesman to my house. If I could submit zero stars, I would.
American Home Shield Cons: Terrible contractors and terrible service.