I am a current AHS customer - I am happy to see a class action against AHS who still doesn't honor its contracts and still comes up with bogus reasons to not cover expensive repairs:
The latest: Lack of maintenance on AC (they serviced it two months before).
In the past: Code violation (AC the same, no changes in code since the builder installed and the city inspected. Cost me over 1,000.00)
Improper installation (dish washer ran for 5 years before pump failed, had to pay 500 for the repair out of pocket.)
Or my favorite...negligence or mistreatment… That is usually added to the denial excuses.
The technicians are not competent, there is no way to dispute when these guys deny service or make mistakes. This company is a big rip off – and... they seem to pray on older ladies like me who are full time care givers or have been recently widowed. Stay away from them.
Review about: American Home Shield Warranty.
Monetary Loss: $1500.