American Home Shield our home warranty company had contracted Total Air Care to fix our air conditioner... We had to wait a week for our appointment...
with no A/C we were very keen on getting "cool" again. We were told they would come between 12p-4p. We waited and waited... NOTHING...They didn't show!
No call to warn us or anything... I tried calling the company and was on hold for hours... after looking at other reviews have decided to go with another company... this is so unprofessional!
Our A/C is still not fixed! I have called AHS to complain about the "no-show" and have requested them to contract another company...
Total Air Care is very unprofessional - and a waste of time.
Product or Service Mentioned: Total Air Care Air Conditioner Repair.
Reason of review: Poor customer service.