This company is a joke.I have been trying to get a faucet fixed for 4 months.
They came out fixed another issue, but reportedly the tech did not document the other issue. So after 23 hours on the phone with a dozen different operators and 2 supervisors. I was told by the "escalation" dept. that I have to pay another deductible to have the tech come back out to evaluate the issue.
This means another visit "to evaluate" then another visit to repair. It will have taken over 5 months to fix this issue. I have given up 23 hours on the phone and it will be over 4 hours having to be home to have the work done. WORST COMPANY EVER!!!!
SUPERVISORS ARE A JOKE!!!! ESCALATION DEPT.
IS EVEN A BIGGER JOKE!!!!I now have 2 plumbing companies scheduled to come to my house on the same day!!!
Review about: Plumbing Service.
Reason of review: Poor customer service.