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Update by user Mar 02

I have contacted AHS numerous times regarding the disposer that was half replaced. Nothing not even a phone call has to date been received.

Original review posted by user Mar 01

I recently had my disposer half way replaced.The technician was horrible.

I called AHS several times to no avail. I was never able to get the company that replaced by disposer. They will not answer the phone nor will they return messages. I was told by AHS they would have another company come and finish the repair however that never happened.

When my service expires in November I will not ever use this company again. I previously had them on my previous home and all was good. However things have really changed. This was the worst experience I have ever had with AHS.

No one has ever contacted me regarding this and even though I asked for a supervisor they told me a supervisor would return my call.

That never happened.Elizabeth Roper

Review about: American Home Shield Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $85.

Preferred solution: Deliver product or service ordered.

I didn't like: Customer service department, Customer service.

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