Update by user Mar 02
I have contacted AHS numerous times regarding the disposer that was half replaced. Nothing not even a phone call has to date been received.
Original review posted by user Mar 01
I recently had my disposer half way replaced.The technician was horrible.
I called AHS several times to no avail. I was never able to get the company that replaced by disposer. They will not answer the phone nor will they return messages. I was told by AHS they would have another company come and finish the repair however that never happened.
When my service expires in November I will not ever use this company again. I previously had them on my previous home and all was good. However things have really changed. This was the worst experience I have ever had with AHS.
No one has ever contacted me regarding this and even though I asked for a supervisor they told me a supervisor would return my call.
That never happened.Elizabeth Roper
Review about: American Home Shield Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $85.
Preferred solution: Deliver product or service ordered.
I didn't like: Customer service department, Customer service.