Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money

Update by user Mar 02

I have contacted AHS numerous times regarding the disposer that was half replaced. Nothing not even a phone call has to date been received.

Original review posted by user Mar 01

I recently had my disposer half way replaced.The technician was horrible.

I called AHS several times to no avail. I was never able to get the company that replaced by disposer. They will not answer the phone nor will they return messages. I was told by AHS they would have another company come and finish the repair however that never happened.

When my service expires in November I will not ever use this company again. I previously had them on my previous home and all was good. However things have really changed. This was the worst experience I have ever had with AHS.

No one has ever contacted me regarding this and even though I asked for a supervisor they told me a supervisor would return my call.

That never happened.Elizabeth Roper

Review about: American Home Shield Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $85.

Preferred solution: Deliver product or service ordered.

I didn't like: Customer service department, Customer service.

Had an Experience with American Home Shield?

Write a review


Terms of Service
Post Comment

You May Also Like