The wait to talk with a person is l/2 hour to l l/2 hours, even late at night.The companies who are to service your problem don't call for days.
The first company never called and they got some else who said it was not the dishwasher but the hose for the dishwasher and he did not "touch" hoses. The plumber came next and said he needed to "touch" the hot water dispenser and he did not"touch" hot water dispensers. The company had no one who could"touch" more than one thing. Requested to talk to a supervisor five times, no supervisor ever called.
After five weeks still did not know what the problem was for sure and no one to fix it either. They bill even if no one fixed anything. Had problem last year with hot water dispenser, took weeks to get it fixed, hours waiting.
Took me l/2 hour on wait to cancel the service.The company is totally inept as are some of their contractors.
Review about: American Home Shield Dishwasher Warranty.
Reason of review: Bad quality.
I didn't like: Customer service hours on hold.