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MY REFRIGERATOR WENT OUT IN FEBRUARY. I CALLED AHS AND THEY SENT A SERVICE TECH OUT THAT DIDN'T HAVE A CLUE OF WHAT HE WAS DOING.

HE MTOLD AHS MTHAT THE COMPRESSOR WAS OUT. (2) WEEKS LATER HE SHOWED UP WITH A NEW COMPRESSOR. HE STAYED ON THE PHONE TRYING TO FIND OUT HOW TO INSTALL IT. LONG STORY SHORT HE NEVER GOT IT INSTALLED.

WHEN HE REPORTED BACK TO AHS , HE REFUSED TO COME BACK SO A 2ND TECH WAS DISPACHED. HE CLAIMED A SEAL ON THE DOR WAS OUT. (2) MWEEKS LATER HERE HE CAME WITH A SEAL WHICH HAD NO AFFECT ON THE COOLING. HE REFUSED TO COME BACK.

THE ( 3RD TECH WAS DISPATCHED. HE REFUSED TO WORK ON IT AT ALL. THE (4) TECH WAS DISPATCHED OUT AROUND THE END OF APRIL. HE IMMEDIATLY TOLD AMS THE TECH'S HAD JUST ABOUT DISTEROIED THE POSSABILITY OF REPAIRING IT AND THE BILL WOULD START AT 1000.00 AND MOST LIKLEY GOING TO BE HIGHER.

THE DISCISION BY AHS TO REPLACE IT. 90 DAYS. NO MORE AHS FOR ME. TRY TO GET AN ANSWER FROM THEM.

THEY WON'T TALK TO YOU (2) TIMES I WAS PLACED ON HOLD ASKING FOR A SUPERVISOR. (1) 36 MINUTES, NO ANSWER. (2) PLACED ON HOLD. (1) HOIUR.

NO ANSWER. I SENT NEMOROUS E-MAILS. NO RESPONSE.

I FINALLY GOT PAID FOR THE REFRIGEATOR MAY 9TH. IF THIS TYPE SERVICE PLEASES YOU THEN AHS IS YOUR COMPANY.

Product or Service Mentioned: American Home Shield Home Warranty.

Reason of review: Poor customer service.

Monetary Loss: $2550.

Preferred solution: Let the company propose a solution.

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