American Home Shield - Did not honor contract
I've had AHS for about 5 years now.Every time I've filed a repair request, the service contractors were very unprofessional.
AHS talked me into purchasing a preventative maintenance plan for my heating and air conditioning system. For a small monthly fee (on top of regular plan price) they would send someone out twice a year and perform a "thorough" check on my system to make sure everything was operating properly. 2 weeks after someone performed a service on my heater, my heater almost caught fire resulting in the fire company turning off my furnace. When I called AHS for service, they had the nerve to deny the repair claim saying proper maintenance was not performed on my heater.
When it was THEM who performed the service in the first place!! That's what I purchased it for. Now I am sitting in a house with 3 small children and its 35 degrees outside. Now when I call back its like I am bothering them.
Stay away.You're better off saving your money.
Monetary Loss: $720.