I signed up for AHS about two months ago. They denied my claim because they said the AC unit had been having problems prior to me signing up with them.
Yes back four months ago or so someone came out and put more Freon in that unit but said that it was good to go. When I talked to the person at AHS over the phone prior to signing up she specifically said that as long as any claims weren't in the first 30 days that all equipment in the agreement would be covered. I SPECIFICALLY asked that question. How did I know that there was oil in the ac coil in the attic indicating it had been leaking for a long time.
The prior AC repair guy said after putting in Freon there were no concerns. I have another AC unit.
When it goes bad I have no doubt AHS will say the same thing. Again...how am I supposed to know about leaking inside of a unit?
Product or Service Mentioned: American Home Shield Claim.
Reason of review: Warranty issue.
Monetary Loss: $1800.