Contact American Home Shield Customer Service
American Home Shield Phone Numbers and Emails
Toll-Free Number:
-
(888) 682-1043
Customer Service:
-
(800) 735-4663Real Estate
Headquarters:
-
(901) 537-8000
Sales/ Reservations:
-
(800) 858-1922To Cancel
American Home Shield Emails:
Contact Information
American Home Shield Website:
American Home Shield Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
150 Peabody Place,
Suite 300,
Memphis,
Tennessee 38103
How Good is American Home Shield's Customer Service?
Summary of American Home Shield Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call American Home Shield?
Staff Question:
- “Poor customer service”
- “Service request for air conditioner”
- “Need to place a service call”
Product/ Service Question:
- “Have water leaking by heater”
- “Broken stove”
- “Need h here with my air conditioner is not working”
Request for Information Question:
- “Request service”
- “For status of appointment”
- “I need to talk to a human”
Activation/ Cancellation Question:
- “Cancel service request”
- “Cancel service”
- “To cancel an appointment through a provider that's for Sunday, April 9 I do not need the service anymore”
Payments and Charges Question:
- “Payment”
- “Change payment optionChange payment method”
- “Why was I charged for service that never happened?”
Return/ Replace Question:
- “A/C drain pan replacement in attic is rusted out and leaking.”
- “Appliance replacement”
- “Expired check replacement”
Account Question:
- “I need to speak to someone regarding my account please”
- “Check if I have an account here”
- “To see if my account is active”
Shipping and Delivery Question:
- “You order the wrong part I need it over nighted it's need broken since may 10th”
- “To get the contractor number to install my replacement dishwasher”
- “Issues with delivery date”
Refund Question:
- “Asking for a refund of charge”
- “Problem with new policy, refund,call back from supervisor”
- “Refund of service fee”
Employment Question:
- “I'm a contractor to trying to get employment.”
- “Job”
- “Job left incomplete”
Cards Question:
- “E-gift card misplaced found then found out it was used”
- “Change my credit card on auto pay”
- “Lowes card”
Website/ Application Question:
- “Website doesn't work for service request”
- “Trying to get a application sent to me to become a AHS contractor”
Other Question:
- “Contractor refusing to fix issues”
- “Repair”
- “My air conditioner is making noise”
About
, , Streem Inc
American Home Shield is a company that provides home warranty protection services. The company was founded in 1973. It is headquartered in Memphis, Tennessee. The company deals with the trouble of repairing air conditioner, furnace, and appliance and plumbing problems. AHS operates 4 state-of-the-art service centers Carroll, IA; Memphis, TN; LaGrange, GA and Santa Rosa, CA. In 1989 AHS was acquired by the ServiceMaster Company. The company provides its request service available 24 hours a day, 7 days a week. American Home Shield is the largest network of local and pre-screened service contractor all over the United States. American Home Shield offers the most developed home warranty program available.
American Home Shield is ranked 278 out of 1322 in Insurance category
USA, Worldwide
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