Contact American Home Shield Customer Service
American Home Shield Phone Numbers and Emails
Toll-Free Number:
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(888) 682-1043
Customer Service:
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(800) 735-4663AHS Account Executive
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(833) 706-2867For Questions Regarding the Coverage Available in Your State
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(833) 706-2865To Cancel The Contract
American Home Shield Emails:
Contact Information
American Home Shield Website:
American Home Shield Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
150 Peabody Place,
Suite 300,
Memphis, TN 38103
How Good is American Home Shield's Customer Service?
Summary of American Home Shield Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call American Home Shield?
Staff Question:
- “Need service”
- “This will be the third service call for my refrigerator”
- “Loooing for service for my home .”
Product/ Service Question:
- “Washer still not working”
- “Insurance policy number”
- “Home warranty”
Request for Information Question:
- “Request service for plumbing”
- “Questions on service”
- “I have questions”
Activation/ Cancellation Question:
- “Cancel my contract”
- “Plan cancel”
- “Cancel insurance”
Payments and Charges Question:
- “Payment”
- “Bills”
- “Billing”
Account Question:
- “To see if my account is active”
- “To verify my account”
- “Accounts”
Return/ Replace Question:
- “Place a complaint. I called AHS and paid $100.00 to have a technician come and Fix a fan in the great room, a fan in the bedroom, and an exhaust in the bathroom.The technician came, but never returned.. November 19th and nothing fixed”
- “Microwave replacement”
- “Schedule AIr Conditioning replacement”
Shipping and Delivery Question:
- “My air conditioner is not coming on”
- “Where is my plumber”
- “Because I have not received the contract”
Refund Question:
- “Refund”
- “Asking for a refund of charge”
- “Problem with new policy, refund,call back from supervisor”
Employment Question:
- “I'm a contractor to trying to get employment.”
- “Job”
- “Job left incomplete”
Cards Question:
- “Trying to get my Amazon gift card I was promised for signing up”
- “E-gift card misplaced found then found out it was used”
- “Change my credit card on auto pay”
Website/ Application Question:
- “Website says service call tract expired.”
- “Website doesn't work for service request”
- “Trying to get a application sent to me to become a AHS contractor”
Other Question:
- “Claim - central AC”
- Not happy! I had a link in plumbing, did not know exactly from where. Plumber came and said he would have to come back Monday and I would owe $1,000.00 He also checked dishwasher and said could not be fixed.i
- “Electrical”
About
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American Home Shield is a company that provides home warranty protection services. The company was founded in 1973. It is headquartered in Memphis, Tennessee. The company deals with the trouble of repairing air conditioner, furnace, and appliance and plumbing problems. AHS operates 4 state-of-the-art service centers Carroll, IA; Memphis, TN; LaGrange, GA and Santa Rosa, CA. In 1989 AHS was acquired by the ServiceMaster Company. The company provides its request service available 24 hours a day, 7 days a week. American Home Shield is the largest network of local and pre-screened service contractor all over the United States. American Home Shield offers the most developed home warranty program available.
American Home Shield is ranked 326 out of 1822 in Insurance category
USA, Worldwide
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