Contact American Home Shield Customer Service
American Home Shield Phone Numbers and Emails
Toll-Free Number:
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(888) 682-1043
Customer Service:
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(800) 735-4663Real Estate
Headquarters:
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(901) 537-8000
Sales/ Reservations:
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(800) 858-1922To Cancel
American Home Shield Emails:
Contact Information
American Home Shield Website:
American Home Shield Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
150 Peabody Place,
Suite 300,
Memphis,
Tennessee 38103
How Good is American Home Shield's Customer Service?
Summary of American Home Shield Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call American Home Shield?
Staff Question:
- “Need additional services”
- “Need service”
- “We are not getting the service we paid for”
Product/ Service Question:
- “Send an email of my receipt to put on warranty”
- “HVAC unit not working, thermostat, vent”
- AHS has broken their contract
Request for Information Question:
- “Request service”
- “No power and assigned company can't get to house u til Saturday: need sooner appointment”
- “Check on salt cell coverage on pool”
Activation/ Cancellation Question:
- “To cancel policy”
- “Do not want to renew policy. Cancel ASAP”
- “Cancel my policy”
Payments and Charges Question:
- “Billing”
- “Remove payment method”
- “Charge fir a service n no service yet”
Account Question:
- “To verify my account”
- “Accounts”
- “Verify account”
Return/ Replace Question:
- “Place a complaint. I called AHS and paid $100.00 to have a technician come and Fix a fan in the great room, a fan in the bedroom, and an exhaust in the bathroom.The technician came, but never returned.. November 19th and nothing fixed”
- “Microwave replacement”
- “Schedule AIr Conditioning replacement”
Shipping and Delivery Question:
- “Repair I didn't get the call teck”
- “You order the wrong part I need it over nighted it's need broken since may 10th”
- “AHS Never sent me my welcome package, going on a year in a half now, and yesterday I called they had the wrong email gave them the new one , still haven’t received a email”
Refund Question:
- “Refund”
- “Asking for a refund of charge”
- “Problem with new policy, refund,call back from supervisor”
Employment Question:
- “I'm a contractor to trying to get employment.”
- “Job”
- “Job left incomplete”
Cards Question:
- “E-gift card misplaced found then found out it was used”
- “Change my credit card on auto pay”
- “Lowes card”
Website/ Application Question:
- “Website doesn't work for service request”
- “Trying to get a application sent to me to become a AHS contractor”
Other Question:
- “Air conditioning problem”
- “Garbage disposer”
- “Repairs”
About
, , Streem Inc
American Home Shield is a company that provides home warranty protection services. The company was founded in 1973. It is headquartered in Memphis, Tennessee. The company deals with the trouble of repairing air conditioner, furnace, and appliance and plumbing problems. AHS operates 4 state-of-the-art service centers Carroll, IA; Memphis, TN; LaGrange, GA and Santa Rosa, CA. In 1989 AHS was acquired by the ServiceMaster Company. The company provides its request service available 24 hours a day, 7 days a week. American Home Shield is the largest network of local and pre-screened service contractor all over the United States. American Home Shield offers the most developed home warranty program available.

American Home Shield is ranked 300 out of 1583 in Insurance category
USA, Worldwide