Contact American Home Shield Customer Service
American Home Shield Phone Numbers and Emails
Toll-Free Number:
-
(888) 682-1043
Customer Service:
-
(800) 735-4663Real Estate
Headquarters:
-
(901) 537-8000
Sales/ Reservations:
-
(800) 858-1922To Cancel
American Home Shield Emails:
American Home Shield Contact Information
American Home Shield Website:
American Home Shield Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
150 Peabody Place,
Suite 300,
Memphis,
Tennessee 38103
Summary of American Home Shield Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call American Home Shield Customer Service?
Staff Question:
- “Appliance services”
- “Services”
- “Very displeased with service and support”
Product/ Service Question:
- “Broken dishwasher”
- “Air conditioning not working”
- “I need informatio for insurance”
Request for Information Question:
- “Never have gotten my repair request fixed”
- “Do you check my coverage”
- “Request copies of my contract for county deeds office”
Activation/ Cancellation Question:
- “Renew policy”
- “Cancel account”
- “Membership cancelation”
Payments and Charges Question:
- “Pay my bill”
- “Reimbursement”
- “Billing questions”
Account Question:
- “Check if I have an account here”
- “To see if my account is active”
- “Cannot access my account”
Return/ Replace Question:
- “I need the find your replacement appliance reopened”
- “Refrigerator replacement”
- “Return to fix reason”
Shipping and Delivery Question:
- “Pay out not received”
- “Terrible and not received service”
- “Wait on refrigerator to be repaired Part hasn't arrived at my home Been waiting since August”
Refund Question:
- “Problem with new policy, refund,call back from supervisor”
- “Refund of service fee”
- “Refund”
Employment Question:
- “Job”
- “Job left incomplete”
- “I have been denied repsirs on my ac unit and the contractor did a sorry job now im out of 500 dollars i need to talk with someone”
Website/ Application Question:
- “Website doesn't work for service request”
- “Trying to get a application sent to me to become a AHS contractor”
Cards Question:
- “Gift card”
Other Question:
- “Want to know what my contract covers”
- “Contractor not replying”
- “Cervicio para arreglar grifos de los dos baños y el lava vajillas”
About
Customer Care, Homeowners Policy Claim, Claim
Warranty, Home Warranty, Air Conditioner Warranty
Pros: Setting up original appointment, Non, Easy payment, It seemed like a great company at first, Ability to submit service request
Cons: Poor customer service, Zero integrity, Too long of wait on the phone, Not being problem solvers, Poor service providers
,
American Home Shield is a company that provides home warranty protection services. The company was founded in 1973. It is headquartered in Memphis, Tennessee. The company deals with the trouble of repairing air conditioner, furnace, and appliance and plumbing problems. AHS operates 4 state-of-the-art service centers Carroll, IA; Memphis, TN; LaGrange, GA and Santa Rosa, CA. In 1989 AHS was acquired by the ServiceMaster Company. The company provides its request service available 24 hours a day, 7 days a week. American Home Shield is the largest network of local and pre-screened service contractor all over the United States. American Home Shield offers the most developed home warranty program available.
American Home Shield is ranked 247 out of 1207 in Insurance category
USA, Worldwide
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