Contact American Home Shield Customer Service
American Home Shield Phone Numbers and Emails
Toll-Free Number:
-
(888) 682-1043
Customer Service:
-
(800) 735-4663Real Estate
Headquarters:
-
(901) 537-8000
Sales/ Reservations:
-
(800) 858-1922To Cancel
American Home Shield Emails:
Contact Information
American Home Shield Website:
American Home Shield Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
150 Peabody Place,
Suite 300,
Memphis,
Tennessee 38103
Summary of American Home Shield Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call American Home Shield?
Staff Question:
- “Home warranty with AHS, I ordered a service for my refrigerator that stopped working and I have been waiting to be fixed but still haven't fixed yet.”
- “Microwave service paid”
- “Your customer service is *** and I've been waiting for a month for service”
Product/ Service Question:
- “Garage door is not working”
- Multiple appliances still broken over 1 month
- “Water heater leaking”
Request for Information Question:
- “I am a paying customer, I've been a customer for several years and I'd like to speak to somebody and ask if you questions is that reason enough for calling. Or if it's not a good enough reason I can just cancel my warranty”
- “Repair on my dishwasher is not complete. The technician from A&E determined that it was not repairable, not repairable. The request for service was put in on November 14, 2022 the dispatch number ends in 2228.”
- “Need a verification code”
Activation/ Cancellation Question:
- “Cancellation”
- “Why are you in? Canceling me”
- “Need to cancel insurance”
Payments and Charges Question:
- “Change payment optionChange payment method”
- “Why was I charged for service that never happened?”
- “Overpayment”
Account Question:
- “I need to speak to someone regarding my account please”
- “Check if I have an account here”
- “To see if my account is active”
Return/ Replace Question:
- “Appliance replacement”
- “Expired check replacement”
- “Refrigerator replacement”
Shipping and Delivery Question:
- “Issues with delivery date”
- “Washing machine delivery”
- “Pay out not received”
Refund Question:
- “Asking for a refund of charge”
- “Problem with new policy, refund,call back from supervisor”
- “Refund of service fee”
Employment Question:
- “I'm a contractor to trying to get employment.”
- “Job”
- “Job left incomplete”
Cards Question:
- “Change my credit card on auto pay”
- “Lowes card”
- “Gift card”
Website/ Application Question:
- “Website doesn't work for service request”
- “Trying to get a application sent to me to become a AHS contractor”
Other Question:
- “Repair of microwave”
- “Stolen identity”
- “Emergency plumber”
About
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American Home Shield is a company that provides home warranty protection services. The company was founded in 1973. It is headquartered in Memphis, Tennessee. The company deals with the trouble of repairing air conditioner, furnace, and appliance and plumbing problems. AHS operates 4 state-of-the-art service centers Carroll, IA; Memphis, TN; LaGrange, GA and Santa Rosa, CA. In 1989 AHS was acquired by the ServiceMaster Company. The company provides its request service available 24 hours a day, 7 days a week. American Home Shield is the largest network of local and pre-screened service contractor all over the United States. American Home Shield offers the most developed home warranty program available.
American Home Shield is ranked 272 out of 1262 in Insurance category
USA, Worldwide
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