Lone Oak, Texas
Not resolved

There is nothing more disappointing than paying a monthly service for American Home Shield Warranty and then you try to actually use the service you pay for and they come up way short on what they claim. They had an AC company out and I had to pay $325 which consisted of the service call fee & Freon.

Then in just a few days I turn the AC on and it's not cooling again.

I call American Home Shield Warranty again and the agent informs me that I am subject to a service fee once again and what the rate is that they cover on Freon which by the way is only $10 per lb. This is the worst company ever!!!!

Product or Service Mentioned: American Home Shield Air Conditioner Warranty.

Reason of review: More than 1 of these options apply. Horrible service all the way around..

Monetary Loss: $500.

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