I've had several dealings with this company. None of them were ever good.

One time the contractor faked sending in pictures of the problem to AHS. I was denied of course, so then the contractor tried like *** to sell me his services. AHS denied ever receiving the pictures. I got a second opinion on it and found out that the problem was something entirely different from what was diagnosed an they fixed it right away.

It should have been covered.

When I called to complain they left me on hold for over an hour after I had insisted on speaking to a higher-up.

The last time I used them, they replaced my instant hot water dispenser.But they replaced it with a much cheaper one than the original that they had taken out. And the new one didn't even match the other sink faucet handles either.

When it stopped working after about two months, and I called to get the manufacturer warranty info from them, they wanted to charge me another $75 to come out to look at it. I really hate this company !

Product or Service Mentioned: American Home Shield Homeowners Policy Claim.

Reason of review: Warranty issue.

Monetary Loss: $138.

Preferred solution: Let the company propose a solution.

Location: Las Vegas, Nevada

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