Merrifield, Virginia
Not resolved
1 comment

June 25, 2015, I paid $75.00 deductible for service I chose to have my AC repaired for $700.00, instead of replaced at a cost of $7.000. Contractor, United Air Temp., has not been out to fix my AC as of today, July 21.

To add refrigerant will cost about $700.00. I am 74 years old and have a son with a debilitating illness who lives with me. We have both been enduring the excessive heat for 25 days. I was told by United Air Temp.

that they could put a new unit in on June 26, in only one day. I cannot get American Home Shield on the phone to request help, but I will keep trying.

I need help!! I don't need to file a complaint that will fall on deaf ears.

Reason of review: I ddespirately need air conditioning.

Monetary Loss: $700.

Preferred solution: Just fix my air conditioning unit. I cannot afford $7,000 for a new unit, but United Air Temp said the old unit was repairable for about $700.00..

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Could you please call 800-890-4328 immediately and ask for the Fairfax Branch Manager! We need to get you taken care of immediately.


Concerned employee!

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